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Returns Policy

We hope you are happy with your purchase, however, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund.

All orders must be returned within 14 days of the purchase date. Please include your order number with your return. All returned items must be in a new and unused condition, with all original packaging.

Return shipping costs must be covered by the customer. Return shipping costs for faulty/damaged items will be reimbursed to the customer once the item has been received and checked.


We recommend you return your item/s using a Recorded Delivery Service, we will only provide a refund once we have received the items.


Please email our Customer Service team with your order number, item/s you wish to return and they will be happy to assist you – contact@clewkids.com